Answers
Installation & Setup
1. How long does it take to install? How much does it cost?
On average, We set up the wholesale app within 1 to 3 working days. In some instances, it may take a bit more time when the theme is already highly customized or has complex structure.
The set up is free and included as part of your Wholesale All In One trial!
2. Do you support all Shopify themes?
Yes, Wholesale All In One app is compatible with all Shopify themes.
3. Is it compatible with Ajax / drawer / pop-up / slide-out carts?
Yes, The Wholesale All In One app is compatible with all Ajax features such as:
- Ajax cart
- Ajax Cart Drawer
- Ajax Cart Pop-up
- Ajax Slide-out cart
- Ajax based Product Quick View etc.
4. What is the installation process of Wholesale All In One App?
This app requires few theme liquid file changes. The changes depend on theme liquid codes. One of our staff members will install the codes for you. To install the application CLICK HERE to visit our application page, then click on the 'Add app' button.
We setup wholesale application in TEST MODE to make sure that this install doesn’t have any adverse affect on the orders you are currently receiving.
Retail VS Wholesale price
1. Does this app allow B2C & B2B feature within a single website?
Yes, You can build a Shopify store that will have both retail and wholesale price on one website.
Only approved B2B customers will be able to see discounted wholesale prices, while your B2C retail customer will only be able to see the general market price.
In other words, You can also create fixed prices for B2C customers and another set of fixed prices for B2B customers. You can create a Price List using any of the three types of Discount Methods.
2. Can I hide my products pricing unless customers set up an account?
Yes, It's possible to hide all the prices to guests or unapproved customers, and then the prices will display after login to only approved customers.
CLICK HERE to visit a demo store where only approved customers can see pricing and you will see a message 'Login to view price' Instead of product price.
Wholesale pricing and Custom Pricing
1. How are discounts calculated? Do you discount from the compare price or sale price?
Discounts are calculated from the product's 'Sale Price' section (not the compare-at-price). Click Here to learn more.
2. Can I have different price list for different wholesale customers?
Yes! You can have as many prices for as many different customers as you want. In other words, You can set a unique price per product or variant to each individual customer or customer group.
You can offer different prices to different tagged customers for Entire Store , Specific Collections, Specific Products and Specific Variants levels. You can read relevant articles:
- Customers Special Pricing for Entire Store or Specific Collections
- Customers Special Pricing for Specific Products
- Customers Special Pricing for Specific Variants
Price List CSV Import/Export Feature: (Optional)
You can also upload a price list that's connected to each of your individual/group customers. Please note that there is one time setup fee to enable import/export feature.
3. Can I have different discounts for different variants of a product?
You can use “Individual Pricing” feature to apply different wholesale prices at variant level of the product.
Example,
A T-Shirt has 4 variants Red, Green, Black, Blue etc.
then you have an option to apply different discounts to one or more variants of the product such as:
T-Shirt - Red color: 10% discount
T-Shirt - Green color: $10 USD discount
T-Shirt - Black color: $50 [ As new price]
T-Shirt - Blue color: No Discount
You have full control to apply wholesale pricing at Variant level according to your requirements.
CLICK HERE to learn more about the 'Individual Pricing' feature.
4. Can I apply individual Fixed Prices rather than '% Discount' Or 'Price Discount'?
You can apply specific prices [New Prices] to products as opposed to a 'Percentage Discount' and 'Price Discount' using our individual pricing feature. To know how to set individual prices, CLICK HERE. This feature is exclusive to our 'Standard' and 'Premium' plans.
5. Do you have Import/Export for Wholesale Pricing?
Yes! You can import/export CSV file containing different prices at Product and Variant levels for different customers types. You can import different pricing for following types of customers:
- All customers
- Only Guest customers
- Only logged in customers
- Only Tagged customers
You can learn more about the supported Customer Types.
Note: Import/export feature requires one time setup fee.
6. Does this app create duplicate products or variants?
NO! This application doesn't create duplicate products or variants unlike the other apps, so it will not mess up your store inventory.
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Volume Discounts and Tiered Pricing
1. How do Volume Discounts / Tiered Pricing / Quantity Break work?
The Volume discount is perfect if you want to give greater discount based on a customer buying more.
For example,
Tier #1. If customer buys 10 of Product A, the price is $9 per product.
Tier #2. If customer buys 20 of Product A, the price is $7 per product.
Tier #3. If customer buys 30 of Product A, the price is $5 per product.
2. Can I have different 'Tiered Pricing' for different wholesale customers?
Yes! You can have as many prices for as many different customers as you want.
You can offer different Tiered Pricing to different tagged customers for Entire Store , Specific Collections, Specific Products and Specific Variants levels. You can read relevant articles:
- Customers Special 'Tiered Pricing' for Entire Store or Specific Collections
- Customers Special 'Tiered Pricing' for Specific Products
- Customers Special 'Tiered Pricing' for Specific Variants
3. Can I have different 'Tiered Pricing' for different 'Variants' of a product?
You can use “Individual Tiered Pricing” feature to apply different 'Tiered Pricing' at variant level.
For example,
Product A has two variants called BLACK and BLUE, each variant color has separate Tiered Pricing such as:
Tiered Pricing for BLACK:
Buy 1 at $23 per item
Buy 5 at $21 per item
Buy 10 at $19 per item
Tiered Pricing for BLUE:
Buy 10 at $28 per item
Buy 20 at $26 per item
Buy 20 at $24 per item
Please see animated screenshot bellow, The Tiered Pricing table change according to selected BLACK and BLUE color variants. Learn more about Tiered Pricing at Variant Level.
4. Can I change a Volume Discount table design on the product page?
There are six Volume Discount table designs ready to use, You can change it from the Volume Discount rule. If you want to customize the Volume Discount table design then contact us.
5. Do you have Import/Export for Volume Discounts?
Yes! You can import/export Tiered Pricing at individual Products or Variants levels.
Note: Import/export feature requires one time setup fee.
6. What's the difference between the different discount tier types
There are 4 types of discount tier types, CLICK HERE to learn more about the discount tier types.
Additional Coupon Codes Or Discount codes
1. Can I use discount codes along with the Wholesale Discounts & Tiered Pricing?
Yes, Wholesale customers can use additional coupon codes on the top of wholesale discounts, the coupon code input field will appear on the /cart page. CLICK HERE to see list of supported Coupon Code options.
2. Can I disable Shopify Discounts codes to wholesale customers?
Yes! You can disable Shopify Discounts codes to only wholesale customers.
While, You can still allow to use Shopify discounts to promote sales etc. to your retail clients.
Manage Customers
1. Is there a sign up page built in to the app for new wholesale customers?
Yes, there are two types of wholesale customers sign up forms.
Type #1: Review and approve wholesale account.
Type #2: Automatically approve wholesale account
Click Here to to view demo.
2. Can we customize wholesale registration form?
Yes, You can customize wholesale registration form according to your business requirements from the Wholesale All In One application dashboard.
Migration from different Wholesale app
1. Would it be possible to transfer all current wholesale members to your app?
Yes, Your existing wholesale customers are compatible with our wholesale application. You wouldn't need to create new accounts for your existing wholesale customers.
Set Order Limit
1. Can I set minimum and maximum limit on entire order?
Yes, You can set minimum and maximum limit for an order based on
- Total cart amount (subtotal)
- Total Cart items (quantity)
- Total Cart weight [ lb unit ]
CLICK HERE to read more about the order limit.
2. Can I set minimum and maximum limit at product/variant level?
Yes, Only those customers who meet "Minimum/maximum Quantity Requirements" on product page can add products to cart. Additionally those customers who meet "Minimum Quantity Requirements" on the cart page can proceed to checkout to place orders, otherwise they can't place orders.
CLICK HERE to learn more about the add on.
3rd Party apps integration
Does this integrate with Shopify POS?
No, This app doesn't work with Shopify POS.
